Terms & Conditions | VYZZ Nutritions

# TERMS & CONDITIONS **VYZZ Nutritions** *Vitality. Your Zone & Zenith of Wellness.* **Established 2026** **Effective Date:** 11 September, 2026 **Last Updated:** 11 September, 2026 Welcome to VYZZ Nutritions. These Terms & Conditions ("Terms", "Terms & Conditions") govern your access to and use of the VYZZ Nutritions website, products, services and online ordering facilities. By accessing, browsing or using our website, or by placing an order through our website, you agree to be bound by these Terms & Conditions. If you do not agree with these Terms, please do not use our website or place an order. --- ## 1. About VYZZ Nutritions VYZZ Nutritions is an Indian health and nutrition brand established in 2026 and dealing in health and dietary supplements, sports nutrition products, healthy snacks and related wellness products. In these Terms, **"VYZZ Nutritions", "VYZZ", "we", "us" and "our"** refer to VYZZ Nutritions, while **"you", "your" and "customer"** refer to the person accessing the website or purchasing our products. --- ## 2. Eligibility to Use the Website By using this website, you represent that: * The information provided by you is accurate and complete. * You have the legal capacity to enter into a transaction under applicable law. * You will use the website only for lawful purposes. * You will not use the website for fraudulent, abusive or unauthorised activities. Where applicable, purchases or use of particular products may be subject to additional age or legal restrictions. --- ## 3. Website Use You agree not to: * Use the website for unlawful purposes. * Attempt to gain unauthorised access to our systems. * Interfere with the website's operation or security. * Introduce malicious software or harmful code. * Copy, reproduce or commercially exploit website content without permission. * Use automated systems to access or extract website content in an unauthorised manner. * Provide false, misleading or fraudulent information. * Misuse promotional offers, coupons or referral benefits. VYZZ Nutritions may take reasonable steps to protect the website and its users against misuse. --- ## 4. Product Information We make reasonable efforts to ensure that product descriptions, photographs, specifications, nutritional information, prices and other product details displayed on the website are accurate and current. However: * Product packaging may change from time to time. * Actual product appearance may vary slightly from website images. * Colours displayed on different screens may vary. * Product availability may change without prior notice. * Certain information may be updated to reflect changes in formulation, packaging or regulatory requirements. The information printed on the product's actual packaging should be referred to for the most current product-specific information. --- ## 5. Nutrition & Product Information Information provided on the website regarding nutrition, ingredients, product characteristics or general wellness is intended for informational purposes. VYZZ products are not intended to diagnose, treat, cure or prevent any disease unless expressly permitted and stated in accordance with applicable law. Customers should read the product label, ingredients, allergen information, directions for use and applicable warnings before consuming a product. --- ## 6. Individual Results Results from nutrition and wellness products may vary from person to person. Factors such as diet, exercise, lifestyle, age, individual nutritional requirements and consistency may influence outcomes. VYZZ Nutritions does not guarantee specific weight-loss, muscle-gain, performance, health or other individual results unless a claim is expressly stated and legally permitted. --- ## 7. Product Usage & Storage Customers are responsible for following the instructions provided on the product packaging. This includes: * Recommended serving or usage instructions * Storage conditions * Warnings and precautions * Allergen information * Best-before or expiry information Products should not be used beyond their stated expiry or in a manner inconsistent with the product label. --- ## 8. Medical & Health Considerations Our products are not a substitute for a balanced diet or professional medical advice. Individuals with existing medical conditions, allergies, dietary restrictions, pregnancy or other specific health considerations should seek appropriate professional advice before using dietary supplements or nutrition products where necessary. Customers are responsible for reviewing product ingredients and determining whether a product is appropriate for their individual circumstances. --- ## 9. Product Availability All products displayed on the website are subject to availability. VYZZ Nutritions may, where necessary: * Limit quantities available for purchase. * Temporarily suspend a product. * Discontinue a product. * Correct product availability information. * Cancel an order where the product cannot reasonably be fulfilled. If an order cannot be fulfilled after payment has been received, the applicable amount will be refunded in accordance with our Refund, Return & Replacement Policy and applicable law. --- ## 10. Pricing & Taxes Prices displayed on the website are subject to change. The applicable price for an order will generally be the price displayed at the time the order is successfully placed, subject to obvious pricing errors or technical issues. Applicable taxes, shipping charges or other charges, where relevant, will be displayed during the checkout process or otherwise communicated to the customer. VYZZ Nutritions reserves the right to correct genuine pricing or listing errors. --- ## 11. Orders & Order Acceptance Placing an order on the website constitutes a request to purchase the selected products. An order may be subject to verification and acceptance by VYZZ Nutritions. We reserve the right to cancel or decline an order in reasonable circumstances, including: * Product unavailability * Incorrect pricing or product information * Suspected fraudulent activity * Duplicate or unusually large orders * Delivery limitations * Inability to verify required information * Technical errors * Other legitimate operational or legal reasons Where payment has already been received for a cancelled order, an applicable refund will be processed. --- ## 12. Customer Information Customers are responsible for providing accurate information required to process and deliver an order, including: * Name * Mobile number * Email address * Billing information * Shipping address * PIN code * Other information reasonably required for fulfilment VYZZ Nutritions will not be responsible for delivery problems caused by incorrect, incomplete or outdated information provided by the customer. --- ## 13. Payments Payments may be processed through authorised third-party payment service providers. Customers must use a valid and authorised payment method. VYZZ Nutritions does not generally request sensitive payment credentials such as UPI PIN, card PIN or internet banking passwords through customer-support channels. If a payment is successful but the order is not successfully created or cannot be fulfilled, the applicable amount will be handled in accordance with the applicable refund process. --- ## 14. Cash on Delivery Where Cash on Delivery ("COD") is available, additional verification or confirmation may be required. VYZZ Nutritions may restrict or suspend COD availability for certain locations, products, order values or customers where reasonably necessary to manage operational or fraud risks. Repeated refusal or non-acceptance of COD orders may result in restrictions on future COD availability, subject to applicable law. --- ## 15. Promotional Offers & Discounts VYZZ Nutritions may offer promotional campaigns, discount codes, free products, bundles, referral benefits or other promotional offers. Unless expressly stated otherwise: * Offers are subject to availability. * Each offer may have separate eligibility conditions. * Promotional codes may have expiry dates. * Offers may not always be combined. * Promotional benefits may not be exchangeable for cash. * VYZZ Nutritions may correct genuine technical or pricing errors associated with an offer. The specific terms displayed with a promotion will apply to that promotion. --- ## 16. Free Products & Promotional Gifts Where a free product or promotional gift is offered with an order, the gift is subject to the applicable promotional terms and availability. VYZZ Nutritions may substitute a promotional item with another item of comparable nature or value where the originally advertised promotional item is unavailable, where reasonably necessary and subject to applicable law. --- ## 17. Shipping & Delivery Delivery timelines displayed on the website are estimates unless expressly stated otherwise. Delivery may be affected by: * Customer location * Courier availability * Weather conditions * Public holidays * Operational disruptions * Incorrect address information * Events outside our reasonable control For complete details, please refer to our separate **Shipping & Delivery Policy**. --- ## 18. Inspection at Delivery Customers are encouraged to inspect the package when it is delivered. If the package appears materially damaged, opened, tampered with or leaking, the customer should, where reasonably possible, refuse delivery or immediately contact VYZZ Nutritions. Claims relating to damaged, incorrect or defective products should be reported within the period specified in our **Refund, Return & Replacement Policy**. --- ## 19. Returns, Refunds & Replacements Returns, refunds and replacements are governed by our separate **Refund, Return & Replacement Policy**. That Policy explains: * Eligible return circumstances * Damaged or incorrect products * Replacement procedures * Refund eligibility * Refund processing * Evidence requirements * Non-returnable circumstances Nothing in these Terms is intended to remove any consumer right or remedy that cannot legally be excluded. --- ## 20. Order Cancellation Customers may request cancellation of an order subject to the applicable cancellation conditions and order-processing status. Once an order has been dispatched or otherwise processed beyond the cancellation stage, cancellation may no longer be possible. For complete details, please refer to our separate **Cancellation Policy**. --- ## 21. Customer Reviews & User Content Where the website permits reviews, comments, photographs or other user-generated content, you agree that your submission: * Is truthful to the best of your knowledge. * Does not contain unlawful, defamatory or misleading material. * Does not infringe another person's intellectual-property or privacy rights. * Does not contain malicious software or harmful material. * Does not impersonate another person or entity. VYZZ Nutritions may moderate, remove or decline content that violates applicable law, these Terms or reasonable website standards. Any permitted use of customer content by VYZZ Nutritions will be subject to applicable law and the terms communicated at the time of submission. --- ## 22. Intellectual Property Unless otherwise stated, the website and its contents, including: * Brand name * Logos * Product photographs * Graphics * Designs * Text * Product descriptions * Videos * Layouts * Website materials are owned by or used lawfully by VYZZ Nutritions and are protected by applicable intellectual-property laws. You may access and use website content for personal, non-commercial purposes in connection with using our services. No content may be reproduced, modified, distributed, republished or commercially exploited without prior written permission, except where permitted by applicable law. --- ## 23. Brand Name & Trademark VYZZ Nutritions and associated brand elements may be subject to applicable trademark, copyright or other intellectual-property rights. Nothing on this website grants any customer a licence or right to use our brand name, logo, product artwork or other intellectual property without appropriate permission. --- ## 24. Commercial Resale Products purchased through the website are intended for the customer's personal use unless expressly authorised otherwise. Unauthorised commercial resale, repackaging, relabelling or representation of VYZZ products as another product or brand is prohibited. Authorised distributors, retailers or business partners may be subject to separate commercial agreements. --- ## 25. Third-Party Services & Links The website may contain links to or integrations with third-party services, including payment providers, logistics providers, social-media platforms or other external websites. Third-party services may operate under their own terms and privacy policies. VYZZ Nutritions is not responsible for the independent policies, content, availability or security practices of third-party websites or services. --- ## 26. Website Availability We aim to keep the website available and functioning properly. However, uninterrupted access cannot always be guaranteed. The website may occasionally be unavailable due to: * Maintenance * Technical problems * Updates * Security measures * Server or network issues * Events beyond our reasonable control VYZZ Nutritions may modify, suspend or discontinue website features where reasonably necessary. --- ## 27. Disclaimer of Warranties To the extent permitted by applicable law, the website and its general informational content are provided on an "as available" basis. VYZZ Nutritions does not guarantee that: * The website will always be available without interruption. * Every website feature will always function without errors. * Website content will always be completely free from typographical or technical errors. * External third-party services will always be available. Nothing in these Terms excludes warranties, guarantees or consumer rights that cannot legally be excluded. --- ## 28. Limitation of Liability To the maximum extent permitted by applicable law, VYZZ Nutritions shall not be liable for indirect, incidental, special or consequential losses arising from the use of the website or products, except where such liability cannot legally be excluded. This provision does not limit liability arising from matters for which applicable law does not permit limitation or exclusion. --- ## 29. Fraud, Abuse & Misuse VYZZ Nutritions may take reasonable action against fraudulent or abusive activities, including: * Fraudulent orders * Payment misuse * Coupon abuse * False refund claims * Manipulated reviews * Identity misuse * Unauthorised access * Repeated exploitation of promotional systems Where appropriate and legally permitted, we may restrict, suspend or cancel affected transactions or accounts. --- ## 30. Privacy Your use of the website is also subject to our **Privacy Policy**, which explains how personal information may be collected, used, stored and processed. Please review the Privacy Policy before using the website or providing personal information. --- ## 31. Force Majeure VYZZ Nutritions will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, government restrictions, strikes, transportation disruptions, internet or infrastructure failures, epidemics, pandemics, civil disturbances or other similar events. We will make reasonable efforts to resume affected services when circumstances permit. --- ## 32. Suspension or Termination VYZZ Nutritions may suspend or restrict access to the website where reasonably necessary for: * Security * Maintenance * Legal compliance * Fraud prevention * Investigation of misuse * Protection of customers or the business Such action will be taken subject to applicable law and will not affect rights that have already accrued to customers. --- ## 33. Changes to These Terms VYZZ Nutritions may update these Terms & Conditions from time to time to reflect: * Changes in our products or services * Website improvements * Operational changes * Changes in applicable laws or regulations * Security requirements * Other legitimate business requirements The updated Terms will be published on this page with a revised **Last Updated** date. Your continued use of the website after an update means that the updated Terms will apply to future use, subject to applicable law. --- ## 34. Governing Law These Terms & Conditions shall be governed by the laws applicable in India. Any dispute arising in connection with these Terms or your use of the website shall be subject to the jurisdiction of the competent courts having jurisdiction over the applicable matter, subject to applicable consumer-protection laws and other mandatory legal provisions. --- ## 35. Consumer Rights Nothing in these Terms & Conditions is intended to restrict or exclude any statutory consumer rights, remedies or protections available under applicable Indian law. Where a provision of these Terms conflicts with a mandatory legal requirement, the applicable legal requirement will prevail to the extent of the conflict. --- ## 36. Severability If any provision of these Terms is determined to be invalid, unlawful or unenforceable, that provision shall be modified or limited to the extent necessary, and the remaining provisions shall continue to remain effective to the extent permitted by law. --- ## 37. Waiver Failure by VYZZ Nutritions to enforce any provision of these Terms on any occasion shall not constitute a permanent waiver of that provision or prevent us from enforcing it in the future. --- ## 38. Entire Agreement These Terms, together with the policies and information expressly incorporated into them, constitute the applicable terms governing your use of the VYZZ Nutritions website and services, subject to any separate agreement or specific terms applicable to a particular transaction. --- ## 39. Grievance Redressal If you have a complaint or concern relating to our website, products, services or these Terms & Conditions, you may contact us through the details below. We will make reasonable efforts to review and address grievances within the time period prescribed by applicable law. **Grievance Officer:** [Name / Designation] **Email:** [Official Grievance Email] **Phone:** [Official Customer Support Number] **Address:** [Registered Business Address] --- ## 40. Contact Us For questions regarding these Terms & Conditions, please contact: **VYZZ Nutritions** *Vitality. Your Zone & Zenith of Wellness.* **Established 2026** **Email:** [Official Email] **Phone:** [Official Contact Number] **Address:** [Registered Business Address] --- ## 41. Acknowledgement By accessing or using the VYZZ Nutritions website, creating an account where applicable, or placing an order, you acknowledge that you have read and understood these Terms & Conditions. These Terms should be read together with our: * Privacy Policy * Refund, Return & Replacement Policy * Shipping & Delivery Policy * Cancellation Policy * Disclaimer * Cookie Policy * Payment Policy * Quality & Authenticity Policy **Last Updated:** 11 September, 2026