Privacy Policy | VYZZ Nutritions

# PRIVACY POLICY **VYZZ Nutritions** *Vitality. Your Zone & Zenith of Wellness.* **Established 2026** **Effective Date:** 11 September, 2026 **Last Updated:** 11 September, 2026 VYZZ Nutritions ("VYZZ", "we", "us", "our" or "Company") respects your privacy and is committed to protecting the personal information you provide while using our website, products and services. This Privacy Policy explains what information we may collect, why we collect it, how we use and protect it, and the choices available to you. By accessing or using the VYZZ Nutritions website, you acknowledge that you have read this Privacy Policy. --- ## 1. About VYZZ Nutritions VYZZ Nutritions is an Indian health and nutrition brand established in 2026 and dealing in **health and dietary supplements, sports nutrition products and healthy snacks**. This Privacy Policy applies to personal information collected through our website, online ordering process, customer-support interactions and other digital channels operated or controlled by VYZZ Nutritions, where applicable. --- ## 2. Information We Collect Depending on how you interact with us, we may collect the following categories of information. ### A. Information You Provide Directly This may include: * Full name * Mobile number * Email address * Billing address * Shipping/delivery address * City, state and PIN code * Account login information * Order and purchase details * Customer-support communications * Feedback, reviews and other information voluntarily submitted by you ### B. Payment Information When you make a payment, payment-related information may be processed by our authorised payment service providers. We generally do not require or store your complete: * Debit/credit card number * CVV * UPI PIN * Internet banking password Payment information may be handled directly by the relevant payment gateway or financial service provider according to its own privacy and security practices. ### C. Automatically Collected Information When you browse our website, certain technical information may be collected automatically, such as: * IP address * Browser type * Device type * Operating system * Website pages visited * Approximate usage information * Date and time of access * Referring website or source * Technical logs and diagnostic information This information may be used to operate, secure and improve our website. --- ## 3. How We Use Your Information We may use personal information for legitimate business purposes, including: ### Order Processing To: * Process and fulfil orders * Confirm purchases * Arrange delivery * Provide order updates * Process returns, replacements and refunds * Provide customer support ### Account Management Where accounts are available, information may be used to: * Create and maintain your account * Authenticate your account * Provide account-related services * Maintain order history ### Customer Support We may use your information to respond to: * Product queries * Order-related questions * Delivery issues * Return/refund requests * Complaints * Other customer-service requests ### Website Improvement We may analyse usage information to: * Improve website functionality * Improve user experience * Identify technical problems * Understand general website usage * Improve products and services ### Security & Fraud Prevention Information may be used to: * Detect suspicious transactions * Prevent fraud * Protect our website and systems * Investigate misuse * Enforce our Terms & Conditions ### Legal & Regulatory Compliance We may process information where reasonably necessary to comply with applicable laws, regulations, court orders, government requirements or legitimate legal processes. --- ## 4. Marketing Communications Where legally permitted and, where required, based on appropriate consent or other lawful grounds, VYZZ Nutritions may send information about: * New products * Special offers * Discounts * Promotions * Product launches * Brand updates * Educational or informational content Marketing communications may be delivered through channels such as email, SMS, WhatsApp or other communication channels, subject to applicable requirements. You may opt out of promotional communications through the available unsubscribe or preference mechanism. Please note that opting out of marketing communications may not stop essential transactional communications, such as order confirmations, payment updates, delivery notifications or important account-related messages. --- ## 5. Cookies & Similar Technologies Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website usage and support relevant website features. Cookies may be used for purposes such as: * Essential website functionality * Security * Analytics * Performance measurement * Remembering preferences * Marketing or advertising, where applicable You may be able to manage cookies through your browser settings and, where provided, our website's cookie preferences. Disabling certain cookies may affect some website functionality. Further information is provided in our separate **Cookie Policy**. --- ## 6. Sharing of Personal Information VYZZ Nutritions does not sell your personal information merely for the purpose of selling personal data. We may share relevant information with trusted service providers where reasonably necessary to operate our business and provide services to you. These may include: * Payment gateway providers * Courier and logistics partners * Website hosting providers * E-commerce technology providers * Customer-support service providers * IT and security service providers * Analytics providers * Marketing or communication service providers * Professional advisers, where necessary Such sharing shall be limited to the purposes for which the information is required and subject to applicable contractual, legal or regulatory requirements. --- ## 7. Legal Disclosure We may disclose personal information where reasonably necessary or legally required, including: * To comply with applicable law * In response to lawful government requests * Pursuant to court or regulatory orders * To investigate fraud or security incidents * To protect the rights, property or safety of VYZZ Nutritions, our customers or others --- ## 8. Data Security VYZZ Nutritions takes reasonable measures to protect personal information against unauthorised access, misuse, alteration, disclosure or destruction. Depending on the nature of the information and the systems involved, security measures may include appropriate technical, organisational and administrative safeguards. However, no electronic transmission or storage system can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted over the internet. --- ## 9. Data Retention We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including: * Providing services * Maintaining transaction and business records * Resolving disputes * Preventing fraud * Meeting legal and regulatory requirements * Protecting legitimate business interests When personal information is no longer required, it may be deleted, anonymised or otherwise handled in accordance with applicable law and our record-retention practices. --- ## 10. Your Privacy Rights Subject to applicable law and its applicable implementation, you may have rights relating to your personal information, including rights concerning: * Access to information about processing * Correction or updating of inaccurate information * Withdrawal of consent where processing is based on consent * Requesting deletion/erasure where legally applicable * Grievance redressal * Other rights available under applicable data-protection law Requests may be subject to reasonable verification to protect against unauthorised requests. --- ## 11. Withdrawal of Consent Where we process your personal information based on your consent, you may withdraw that consent through the available mechanism or by contacting us. Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal. Please note that withdrawal of consent may affect our ability to provide certain services where the information is necessary for those services. --- ## 12. Children's Privacy Our website is not intentionally designed to collect personal information from children in circumstances where such collection is prohibited by applicable law. Where age-related restrictions apply, users must comply with them. If we become aware that personal information has been collected in violation of applicable requirements, we will take reasonable steps to address the situation. --- ## 13. Third-Party Websites Our website may contain links to third-party websites, applications or services. These third parties may have their own privacy policies and terms. VYZZ Nutritions is not responsible for the privacy practices, security or content of third-party websites or services. We encourage users to review the privacy policies of third-party services before providing personal information. --- ## 14. Third-Party Service Providers Certain services necessary for operating our website may be provided by third parties. Examples include: * Payment processing * Website infrastructure * Hosting * Delivery and logistics * Analytics * Communication services * Customer support Such providers may process information on our behalf or independently according to the nature of the service and applicable legal requirements. --- ## 15. International Data Processing Where any service provider processes personal information outside India, such processing shall be undertaken subject to applicable legal requirements, contractual safeguards and other appropriate measures where required. --- ## 16. Data Breach & Security Incidents If a personal data breach occurs, VYZZ Nutritions will take reasonable steps to assess, contain and address the incident and make notifications or disclosures where required by applicable law. --- ## 17. Business Transfers In the event of a merger, acquisition, restructuring, sale of assets or similar business transaction, personal information may be transferred as part of the relevant business assets, subject to applicable law and appropriate safeguards. Where required, affected users will be provided with appropriate information regarding material changes in the handling of their personal information. --- ## 18. Changes to This Privacy Policy VYZZ Nutritions may update this Privacy Policy from time to time to reflect: * Changes in our business practices * New website features * Changes in technology * Changes in applicable laws or regulations * Changes in privacy requirements The updated version will be published on this page with the revised "Last Updated" date. We encourage users to review this page periodically. --- ## 19. Grievance Redressal If you have a concern regarding the collection, use, processing or handling of your personal information, you may contact VYZZ Nutritions through the contact details provided below. We will make reasonable efforts to review and address privacy-related grievances within the time period prescribed by applicable law. ### Privacy Contact / Grievance Contact **VYZZ Nutritions** **Email:** [Official Privacy/Support Email] **Phone:** [Official Customer Support Number] **Address:** [Registered/Business Address] **Grievance Officer:** [Name/Designation – To be Updated] --- ## 20. Contact Us For questions, requests or concerns regarding this Privacy Policy, please contact: **VYZZ Nutritions** *Vitality. Your Zone & Zenith of Wellness.* **Established 2026** **Email:** [Official Email] **Phone:** [Official Contact Number] **Address:** [Registered Business Address] --- ## 21. Consent & Acknowledgement By using the VYZZ Nutritions website, you acknowledge that you have read this Privacy Policy. Where applicable, VYZZ Nutritions will seek consent through an appropriate affirmative action rather than relying on pre-selected consent mechanisms. Your continued use of services will remain subject to applicable law and the privacy choices and rights available to you. **Last Updated:** 11 September, 2026.